GGO's Veneer® and Management Console™ are widely considered among the
best tools in the industry for allowing attorneys and other client advisors
to access, review, earmark, label, present, and report filtered data. Using
this proprietary technology, GGO has been indispensable in aiding clients
in the control of litigation costs, expediting the trial process, and
providing clients with the ability to readily organize and access case data.
Attorney Review:
Veneer is GGO's attorney facing native document review platform. Our Digital WarRoom (DWR) hosting environments, in cooperation with the Veneer® review tool, capabilities include:
- Access Control: Soft token, hard token and three factor access control
- Multiple users: Up to 50 simultaneous users from any location
- Availability: 24x7 review access
- Remote desktop/X windows capabilities if the Veneer application cannot reside on the reviewer's machine
- Remote and local printing of documents, either individually or in bulk, to a printer at our co-location facilities, or to a local printer at the user's office
- On-the-fly redaction support using Adobe Acrobat
Management Console - for reviewer and matter management
- Monitor review progress
- Manage review assignments
- Access standard and custom reports that characterize a matter
Review Support:
- Data Culling: Assistance in getting the review set to a manageable number of files, or collecting document families.
- Hardware configuration and assistance including local printing.
- Application Assistance: Support for attorneys, paralegals and support staff via telephone or on-site with questions, characterizing data, and providing statistics.
- Statistics and Reporting: GGO will provide periodic Statistics and Progress reports via the Management Console.
- Access and Security: GGO will provide access control and Security management, to include adding users and setting passwords.
- Education and training
- Leveraging Metadata
- Efficient review
- Tool training, tips and tricks
- Bulk marking, Mark roll-backs, and Veneer re-configuration management
- After hours support